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Warranty & Defective Items Policy

1. General Limited Warranty (One Year)

Armordillo USA warrants its products to the original purchaser only for a period of one (1) year from the date of original purchase against defects in materials and workmanship.

Proof of purchase is required for all warranty claims.

This warranty is:

  • Valid only for the original purchaser
  • Non-transferable
  • Applicable only to new products purchased from authorized sellers

Products purchased as used, open-box, pre-owned, or from unauthorized resellers are not eligible for warranty coverage.


2. Warranty Claim Requirements

  • All warranty claims require a valid Return Merchandise Authorization (RMA).
  • The RMA number must be clearly displayed on the return shipment.
  • Warranty items returned without an approved RMA will be refused.
  • Warranty claims cannot be approved until the product is returned and inspected.

If a product returned as defective is found to be non-defective, no credit will be issued and the product will be returned at the customer’s expense.


3. Coverage Limitations

This limited warranty covers defects in materials and workmanship only.

This warranty does NOT cover damage resulting from:

  • Improper installation
  • Improper maintenance or neglect
  • Road hazards
  • Accidents or collisions
  • Racing or competition use
  • Misuse or abuse
  • Alteration or modification
  • Unauthorized repairs
  • Submersion
  • Theft
  • Normal wear and tear
  • Use outside manufacturer vehicle specifications

Labor, installation, removal, shipping costs, and any related expenses are not covered.

Armordillo USA shall not be liable for incidental, consequential, indirect, or special damages arising from the use or inability to use its products.

Armordillo reserves the right to modify product designs without obligation to update previously manufactured products.


4. Defective Items & Shipping Responsibility

  • Items determined to be defective within 30 days of receipt may qualify for a prepaid return label.
  • After 30 days, return shipping is the responsibility of the customer.
  • All defective items must be returned for inspection prior to credit or replacement.
  • Armordillo USA reserves the right to provide replacement components rather than full product replacement when appropriate.

Verified defective items will receive item credit in accordance with company policy.


Stainless Steel Limited Warranty (One Year)

Armordillo USA provides a one (1) year limited warranty against defects in material and workmanship on stainless steel products.

This warranty does not cover:

  • Shipping damage
  • Surface discoloration
  • Environmental exposure damage
  • Chemical damage
  • Corrosion caused by neglect or lack of maintenance

If the product is exposed to road salt, snow removal chemicals, or other corrosive agents, it must be properly cleaned and maintained. Failure to maintain the product may void the warranty due to neglect.

Do not apply protective chemicals or treatments without consulting Armordillo USA. Unauthorized chemical treatments may void warranty coverage.

Warranty claims are subject to inspection and approval.


Black Powder Coat Warranty (One Year)

Armordillo USA warrants powder coat finishes against defects in material and workmanship for one (1) year from the original purchase date.

This warranty does not cover:

  • Environmental damage
  • Road debris impact
  • Shipping damage
  • Improper installation
  • Misuse or abuse
  • Product modification

All powder coat warranty claims are subject to inspection and approval.

Labor and shipping costs are not covered.


Lighting & Light Accessory Exclusion

Armordillo USA does not provide warranty coverage for:

  • Light bars
  • Lighting accessories
  • Electrical lighting components included with products

Lighting components are excluded from the standard Armordillo USA warranty.


Limitation of Liability

Under no circumstances shall Armordillo USA be liable for:

  • Loss of profits
  • Loss of business
  • Loss of time
  • Personal injury
  • Property damage
  • Incidental or consequential damages

Warranty coverage is limited strictly to repair, replacement, or credit of verified defective products.

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